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SHRM SHRM-CP 試験シラバストピック:

SHRM Society for Human Resource Management Certified Professional 認定 SHRM-CP 試験問題：

1. What are the four Ps of marketing?

A) product, price, payment, persistence
B) promotion, place, position, (market) penetration
C) product, price, place, promotion
D) preview, position, price, persuasion

2. A large bank has been experiencing a high rate of unacceptable employee absenteeism. In most cases, employees are claiming sick days when evidence indicates that they are not ill and are, in fact, engaging in a variety of activities. For a number of these employees, the days absent are no longer covered by FMLA, and the bank needs to apply disciplinary actions for excess absenteeism. Unfortunately, a clear inappropriateabsence policy is not within the employee manual, so the bank asks the human resources professional to assist in developing one. Such a policy should contain all of the following except:

A) Information about how each absence is counted in days
B) Statement about how many sick days each employee receives
C) Requirement for a doctor's note for each sick day absence
D) Indication of how sick days are counted within the calendar

3. For their first few months, new employees at Flanders Company receive frequent praise and encouragement from their supervisors. After a while, though, supervisors pay less attention to these employees. Performance evaluations indicate that employee productivity declines at this point. The supervisors at Flanders Company are practicing

A) positive reinforcement.
B) negative reinforcement.
C) extinction.
D) punishment.

4. Which type of voluntary benefit program utilizes a typical pension plan in which the employer adds an established benefit to the plan when the employee retires?

A) Defined benefit
B) Defined contribution
C) Benefit accrual plan
D) Nonqualified plan
E) Qualified plan

5. According to Marcus Buckingham and Curt Coffman in First, Break All the Rules, which of the following is not one of the four factors that help to create eager and content employees?

A) Locate the most advantageous work situation for each employee
B) Terminate employees who fail to connect with other members of the team
C) Focus on the strengths of each employee and encourage individual growth
D) Identify potential employees who demonstrate versatility and a combination of KSAs (knowledge, skills, and abilities)
E) Create clear goals for all employees and provide rewards for completed goals

質問と回答：